St John’s Buildings Ltd (‘SJB’) are committed to being responsible custodians of the information you provide us and the information we collect in the course of operating our business.
The types of information we collect
We collect your personal information when you or your solicitor or legal representative provide it to us. “Personal information” is any information that can be used to identify you or that we can link to you. We may automatically collect certain information when you use, access, or interact with our Digital Services. And we may collect information from other sources, such as social media platforms that may share information about how you interact with our social media content.
Information you provide to us
You generally can use our Digital Services without providing us with personal information. We collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request that we send you newsletters, alerts, or other materials; when you submit an application for a position with us; when you sign up for a webinar or event; and when you respond to our communications or requests for information. The information you provide may include your name, contact information, title, and information about the organisation with which you are affiliated. Some of our Digital Services may require that you enter a password or other information in order to access certain features, and we collect such credentials when you enter them.
Information we may collect automatically
We use browser cookies and similar technologies (collectively, “Cookies”) to collect and store certain information when you use, access, or interact with our Digital Services. We may, for example, collect information about the type of device you use to access the Digital Services, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, the content you view and features you access on the Digital Services, the web pages you view immediately before and after you access the Digital Services, whether and how you interact with content available on the Digital Services, and the search terms you enter on the Digital Services.
Should you wish to deny or block the use and saving of cookies from our website onto your computer’s hard drive, you should take steps within your web browser’s security settings to block cookies from this website and its external serving vendors.
Information we collect from other sources
We may receive information about you from other sources. Although this will most commonly be because they are your legal representative and have instructed one of our barristers to represent you, it may also including third parties that help us update, expand, and analyse our records; identify new customers; or prevent or detect fraud. We may also receive information about you from social media platforms including but not limited to when you interact with us on those platforms or access our social media content. The information we may receive is governed by the privacy settings, policies, and/or procedures of the applicable social media platform, and we encourage you to review them.
How we use the information we collect
We may use the information we collect:
- To respond to your inquiries;
- To provide you with legal and other services that you request;
- To operate, troubleshoot, and improve the Digital Services;
- To send you newsletters, legal updates, marketing communications, and other information or materials that may interest you;
- To maintain our list of contacts;
- To understand how people use our Digital Services, including by generating and analysing statistics;
- For St John’s Buildings’ business purposes, including data analysis; submitting invoices; detecting, preventing, and responding to actual or potential fraud, illegal activities, or intellectual property infringement;
- To assess the effectiveness of our events, promotional campaigns, and publications;
- To evaluate, recruit, and hire personnel; and
- As we believe reasonably necessary or appropriate to comply with our legal obligations; respond to legal process or requests for information issued by government authorities or other third parties; or protector your, our, or others’ rights.
How we may share the information we collect
We do not sell, rent, or otherwise share information that reasonably identifies you or your organisation with unaffiliated entities for their independent use.
We may also disclose information we collect:
- To our third-party service providers that perform services on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers.
- To law enforcement, other government authorities, or third parties (within or outside the jurisdiction in which you reside) as may be permitted or required by the laws of any jurisdiction that may apply to us; as provided for under contract; or as we deem reasonably necessary to provide legal services. In these circumstances, we take reasonable efforts to notify you before we disclose information that may reasonably identify you or your organisation, unless prior notice is prohibited by applicable law or is not possible or reasonable in the circumstances.
- To service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Grounds for using your personal information
We rely on the following legal grounds to process your personal information, namely:
- Performance of a contract – We may need to collect and use your personal information to enter into a contract or to perform a contract that you have with us. For example, when you or your solicitor instructs one of our barristers to represent you or when you use our Digital Services we will use your personal information to respond to your requests and provide you with such services.
- Consent – We may use personal information to contact you about your case or developments in the law. To withdraw your consent to such use, you can contact us via our Contact Us page, or some communications will include “opt-out” buttons. Where required by applicable laws, we may rely on your consent for direct marketing and/or to collect information from your device or computer.
Third-party services & content
We engage third parties that support the operation of our Digital Services, such as analytics providers. These third parties may use technologies to track your online activities over time and across different websites and online platforms. Please see our Cookies Policy for more information
Protection & storage of the information we collect
We deploy administrative, technical, and physical safeguards designed to comply with applicable legal requirements and safeguard the information that we collect. This includes, when required or appropriate and feasible, obtaining written assurances from third parties that may access your data that they will protect the data with safeguards designed to provide a level of protection equivalent to that adopted by SJB.
However, no information system can be 100% secure. So, we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks.
We will not retain your personal information for longer than necessary to reasonably fulfil the purposes for which we collect the information and to comply with our legal and regulatory obligations.
Your choices & rights
Subject to local law, you may have certain rights regarding information that we have collected and that is related to you. We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate. You can also ask us to see what personal information we hold about you, to erase your personal information and you may tell us if you object to our use of your personal information. In some jurisdictions, you may have a right to complain to your local data protection authority. If you would like to discuss or exercise the rights you may have, send us an email via our Contact Us page.
If you no longer wish to receive marketing communications from us, you can let us know by sending us an email via our Contact Us page. And the electronic marketing communications we send you may contain opt-out mechanisms that allow you to register your marketing preferences.
How to contact us
We welcome your inquiries and comments. But please note that if you are not a client, we may not be able to treat the information you send us as confidential or privileged. If you wish to contact us regarding legal or other services, please contact one of our Chambers near you. You can find a list of our Chambers offices on our main website (stjohnsbuildings.com).
If you would like to contact us with questions about our privacy or data protection practices, please send us an email via our Contact Us page.
If you have a complaint regarding any aspect of your personal data or this Notice please email us on firstname.lastname@example.org, telephone 0161 214 1500, or write to:
Data Protection Manager
St John’s Buildings
24a-28 St John Street
Manchester M3 4DJ
If you wish to complaint to the Information Commissioner’s Office you can contact them via their website or at the following address:
Information Commissioner’s Office
Cheshire SK9 5AF
We constantly review and refine how we process and protect data. This policy will be amended and updated in line with any improvements to our process and publicised on our website.