Jacqui was called to the Bar at Lincoln’s Inn in 1998. For more than 22 years she has specialised in Personal Injury, Credit Hire and Cosmetic Negligence work.
Jacqui represents both claimants and defendants at all levels of value and complexity and is best known as an experienced barrister at trial.
She is professional and concise, and her advocacy is carefully considered and persuasive. She has a measured and yet persistent cross-examination style with witnesses, and a calm and reassuring manner with clients.
Jacqui acts for individual clients including children and protected parties; also large insurance companies, multinationals, global retailers, public transport companies, international airports, and manufacturing companies and small businesses.
Jacqui has a busy court practice and undertakes a wide range of work including trials, interlocutory applications, costs and case management conferences, appeals and costs work.
She is also experienced in drafting pleadings, detailed schedules and counter-schedules of loss, written questions to experts, and skeleton arguments, as well as advising on liability, evidential tactics and quantum.
Jacqui joined St John’s Buildings Chambers in 2016, having been a member at 7 Harrington Street Chambers since 2003.
In her spare time, she enjoys live music and theatre, also spending time in the countryside with her beloved black Labrador, Bea.
Personal injury
Jacqui represents claimants and defendants in all aspects of multi-track and fast track personal injury litigation. Areas of expertise include serious and fatal road traffic collisions – in particular, cases involving pedestrians, motorcycles or heavy goods vehicles; fraud and fundamental dishonesty; employer’s liability, accidents at work; public liability; occupier’s liability; and product liability. Jacqui has a special interest in personal injury cases involving:
- Scarring and burns injuries
- Cosmetic negligence
- Head injuries resulting in hearing loss and/or tinnitus
- Claims brought on behalf of children or protected parties
Cases
2026 – Dismissal of claim arising from a fractured clavicle
Successfully defended a claim arising from a fractured clavicle allegedly sustained whilst the Claimant was travelling by bus. Extensive cross examination of the Claimant. Claim dismissed at trial.
2026 – Recent advice in conference in serious RTA claim
Recently advised a Claimant pedestrian in conference following a serious road traffic accident in 2025. Injuries include pelvic, leg and nasal bone fractures, facial scaring, and dental damage, with possible neurological injury. Claim ongoing.
2026 – Advice in conference on settlement offer of £200,000
Recently advised a Claimant in respect to a £200,000 settlement offer arising from a head on road traffic collision. Claim settled following the conference.
2026 – Claim dismissed at trial
Successfully defended a claim arising from an RTA. Extensive cross examination of the Claimant on causation. Claimant’s evidence was found to be unreliable, and the claim was dismissed at trial.
2026 – Ancient highway
Advised the Claimant at initial conference, drafted the pleadings and final schedule of loss, attended the CCMC hearing and a further recent conference, over the course of a period of 3.5 years. The Claimant tripped and fell whilst walking along a rural road in east Manchester which it was alleged, and was an unusual feature of the case, was designated an ancient highway prior to 1835 and was adopted by the highway authority and therefore the Highways Act 1980 applied. The Claimant sustained a severe ankle injury requiring several operations. The case settled in the sum of £25,000, two weeks before trial. Liability was denied throughout.
2026 – Approval hearing in PL claim brought by on behalf of protected party
Represented the Claimant, a protected party, acting by her husband and litigation friend, in the approval of a settlement of a claim by the court, following detailed advice on liability and quantum. An unusual feature of the case was the Defendant’s application for permission for the withdrawal of a Part 36 offer apparently made in error, yet previously accepted, and the interplay between CPR r. 36.9, r. 36.10, and r. 21.10 together with relevant authorities. In the event, the parties reached compromise and the settlement was approved.
2025 – Claim for assault at work in GP practice
Instructed to advise the Claimant in conference and to draft a final schedule of loss. The claim was for damages arising from a serious assault by a patient at the GP practice where the Claimant was at work. A criminal conviction and custodial sentence followed the assault upon the Claimant and other employees. Liability was denied by the Defendant throughout. Claim settled by the Claimant’s acceptance of an offer in the sum of £22,000 two months before trial.
2025 – Claim for assault at work in hospital
Instructed on behalf of the Claimant. The claim for damages involved a serious assault by a patient upon the Claimant as she was working as an OT therapist for the Defendant. The Claimant suffered a serious injury to the ankle and shoulders, also PTSD, with significant financial losses. Jacqui advised in conference and drafted pleading and schedule of loss. Claim pleaded up to £150k. Primary liability admitted subject to causation and quantum. Jacqui attended the CCMC hearing. The case was listed for three-day multi track trial on 10.06.26. Claim settled in the sum of £82,404.92 on approximately 03.12.26.
2025 – RTA claim struck out
A personal injury claim, liability admitted, where Jacqui represented the Defendant at trial and successfully applied to have the claim struck out for breaches of CPR 32.8 and PD 32 paragraphs 18.1, 19.1 (8) and 23.2 as the Claimant’s witness statement was not drafted in the Claimant’s own language i.e. Arabic and subsequently translated into English. The Claimant was also in breach of a directions Order. The Claimant did not apply under CPR 25.2 to regularise the position, or to adjourn to make an application for relief from sanctions. The court considered Correia v. Williams [2022] EWHC 2824 (KB).
2025 – Dismissal of claim arising from accident at International Airport
Successfully defended a multi-track PL claim on behalf of an international airport in a liability only trial heard over two days. Claim dismissed.
2025 – Multi track RTA claim
Represented a Claimant in multi-track RTA claim which settled three weeks before a two-day trial in the gross settlement of £124,164.62 (£110,000 net) which was significantly higher than the offers previously made in the course of the proceedings and at JSM. Previously drafted pleadings attended interlocutory applications, CCMC and JSM.
2025 – Discontinuance at trial of claim brought by cyclist against tram network
Successfully defended a PL claim brought against a tram service network, co-defending with a local authority. An allegation of an exaggerated claim. Claimant discontinued the claim following extensive cross-examination of the Claimant.
2024 – Claim by child pedestrian
Represented the Claimant, a child pedestrian, who was injured when a driver allegedly lost control of her vehicle causing an accident. The defendant insurers raised the issue of automatism in complete defence of the claim. After the defence was successfully challenged and neurological evidence was obtained, the claim was settled by the defendant insurers in the sum of £35,000.
2024 – Public Liability accident causing Functional Neurological Disorder
Advised the Claimant following a comprehensive and supportive medical report was prepared in a public liability injury claim which was complicated by the development of Functional Neurological Disorder which caused the Claimant to suffer intermittent involuntary tremors in her hand/arm. The Claimant was advised to video record the tremors using her phone. This was disclosed to the Defendant alongside the expert evidence, which assisted in the development of the claim and ultimately, the successful settlement of the case.
Clinical negligence
Jacqui has particular expertise in claims involving negligent beauty and cosmetic treatments including cosmetic surgical procedures to the face, chest, buttocks; and also non-invasive beauty treatments involving lasers, waxing, dermal fillers and tattooing.
Memberships
- Personal Injury Bar Association
- Northern Circuit
Awards/Education
- Lincoln’s Inn – Sir Thomas More Bursary (also including an Accommodation award), 1997 and 1998
- Lincoln’s Inn – Hardwicke Scholarship, 1998
- Bar Vocational Course, Inns of Court School of Law, London, 1998
- LLB (Hons) IIi Leicester University, 1994-1997
